Virtual Biz

First Name: Last Name: Age: Email: Address:

Gender: Male Female Other What is your primary reason for interacting with our organization today? Customer support Product purchase Inquiry Other (please specify) How satisfied are you with our product/service? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied On a scale of 1 to 10, how likely are you to recommend our company to a friend or colleague? How often do you use our products/services? Daily Weekly Monthly Rarely Never

What do you like most about our products/services? What areas do you believe we could improve upon? How would you rate the quality of our customer service? Excellent Good Fair Poor Needs improvement Are you aware of our recent product/service updates or enhancements? Yes No How often do you visit our physical locations (if applicable)? Daily Weekly Monthly Rarely Never

Please rate the cleanliness and organization of our physical locations. Excellent Good Fair Poor Needs improvement Which of our marketing channels do you find most effective in staying informed about our products/services? Email Social media Website Print media Other How would you rate the ease of navigation on our website (if applicable)? Very easy Easy Neutral Difficult Very difficult Have you ever encountered any technical issues when using our digital services? Yes No How satisfied are you with our pricing? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied